Bengal Bat Terms and Conditions

1 Acceptance of Terms

These Terms apply to all users of the Bengal Bat platform, including visitors, registered players, and anyone who accesses any part of the bengal-bat.app website or associated applications. Your continued use of Bengal Bat constitutes ongoing acceptance of these Terms.

Bengal Bat reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. It is your responsibility to review these Terms periodically. Continued use of the platform after any changes are published constitutes your acceptance of the revised Terms.

These Terms should be read alongside our Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and Bengal Bat.

2 Eligibility

To register and use Bengal Bat, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a Bengal Bat employee or contractor.

Bengal Bat reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete.

3 Account Registration

Each individual may hold only one Bengal Bat account. Creating multiple accounts — whether under the same name, different names, or using different contact details — is strictly prohibited. Bengal Bat uses technical and manual methods to detect duplicate accounts, and any accounts identified as duplicates may be suspended without notice.

When registering, you agree to provide accurate, complete, and current information. This includes your full name, date of birth, contact details, and any other information requested during the registration process. Providing false or misleading information is a breach of these Terms.

You are responsible for maintaining the confidentiality of your account login credentials. You must not share your username or password with any other person. Bengal Bat will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

If you suspect that your account has been accessed without your authorisation, you must contact Bengal Bat support immediately at [email protected].

4 Deposits and Withdrawals

All financial transactions on Bengal Bat are conducted in Bangladeshi Taka (BDT). Bengal Bat does not process transactions in foreign currencies, and no currency conversion is applied to deposits or withdrawals.

Deposits are credited to your Bengal Bat account balance upon successful processing through the selected payment method. Processing times may vary depending on the payment method used. Bengal Bat is not responsible for delays caused by third-party payment processors.

Withdrawals are subject to the following conditions:

• Your account must be fully verified before a withdrawal can be processed.
• Withdrawals will only be processed to a payment method that belongs to you — the registered account holder.
• The minimum withdrawal amount is stated on the withdrawal page within your account.
• Bengal Bat reserves the right to request additional verification documents before processing any withdrawal.
• Withdrawals of bonus funds are subject to the wagering requirements applicable to the relevant bonus.

Bengal Bat does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own charges. Please check with your payment provider before initiating a transaction.

5 Betting Rules

All bets placed on Bengal Bat are subject to the specific rules of the game or event being bet on. Game-specific rules are published on each game's page and should be reviewed before placing any bet.

General betting rules that apply across all Bengal Bat games include:

• A bet is confirmed only when it has been accepted by the Bengal Bat system and a confirmation is displayed to the player.
• Once a bet is confirmed, it cannot be cancelled or modified by the player.
• Minimum and maximum bet limits apply to all games and are displayed within the game interface.
• All game outcomes are determined by certified RNG technology. Results are final once confirmed by the system.
• In the event of a technical error or system malfunction during a game round, Bengal Bat reserves the right to void the affected bet and return the stake to the player's account.
• Winnings are credited to your account balance automatically upon confirmation of a winning outcome .

Bengal Bat reserves the right to void any bet that is placed in error, placed using funds obtained through fraudulent means, or placed in a manner that exploits a technical error in the platform.

6 Bonuses and Promotions

Bengal Bat may offer bonuses, free bets, and promotional offers to players from time to time. All bonuses are subject to specific terms that will be communicated at the time the offer is made. These Terms set out the general framework that applies to all promotions.

• Bonuses are credited to your account in accordance with the conditions of the specific promotion.
• All bonuses are subject to wagering requirements before they can be withdrawn as cash. The applicable wagering requirement will be stated in the promotion details.
• Bonuses may only be used for the games or bet types specified in the promotion terms.
• Bengal Bat reserves the right to withdraw any bonus offer at any time without prior notice.
• Players who are found to be abusing bonus structures — including through the use of multiple accounts, coordinated play, or other methods — will have their bonuses voided and may have their accounts suspended.
• Only one bonus may be active at a time unless the promotion terms explicitly state otherwise.

If you have any questions about a specific bonus or promotion, contact Bengal Bat support before accepting the offer.

7 Prohibited Conduct

The following actions are strictly prohibited on Bengal Bat. Engaging in any of these activities is a serious breach of these Terms and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities where applicable.

• Registering more than one account on the platform.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using the platform if you are under 18 years of age.
• Attempting to manipulate game outcomes through any technical, software-based, or other means.
• Using automated software, bots, scripts, or any other tools to interact with the platform in a non-human manner.
• Engaging in any form of money laundering or using Bengal Bat to process funds obtained through illegal activity.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting bugs, errors, or vulnerabilities in the platform software. Any such issues must be reported to support immediately.
• Attempting to access another player's account without authorisation.
• Using abusive, threatening, or offensive language toward Bengal Bat staff or other players.

8 Responsible Gaming

Bengal Bat is committed to promoting responsible gaming. We provide tools that allow players to manage their activity and set limits on their spending and play time. These tools are available to all registered players through the account settings area.

Available responsible gaming tools include:

• Deposit limits — set daily, weekly, or monthly limits on how much you can deposit.
• Session time limits — set a maximum duration for each gaming session.
• Self-exclusion — temporarily or permanently exclude yourself from the platform.
• Reality checks — receive periodic reminders of how long you have been playing.

If you believe your gambling is becoming a problem, we strongly encourage you to use these tools and to seek support. Bengal Bat's Responsible Gaming page provides further information and resources. You can also contact our support team directly at [email protected] to request that limits or restrictions be applied to your account.

Bengal Bat will not knowingly allow a self-excluded player to continue using the platform. If you have self-excluded and believe you have been able to access your account in error, please contact support immediately.

9 Intellectual Property

All content on the Bengal Bat platform — including but not limited to the website design, logos, graphics, game interfaces, text, software, and trademarks — is the property of Bengal Bat or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Bengal Bat platform for personal, non-commercial purposes in accordance with these Terms. This licence does not permit you to:

• Copy, reproduce, or distribute any content from the platform without prior written permission.
• Modify, adapt, or create derivative works based on platform content.
• Use Bengal Bat's trademarks, logos, or branding in any manner without express written consent.
• Reverse engineer, decompile, or attempt to extract the source code of any platform software.

Any unauthorised use of Bengal Bat's intellectual property is a breach of these Terms and may constitute an infringement of applicable law.

10 Limitation of Liability

Bengal Bat provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform operates reliably and without interruption, we do not guarantee that the platform will be available at all times or free from errors.

To the maximum extent permitted by applicable law, Bengal Bat shall not be liable for:

• Any loss of funds resulting from technical errors, system outages, or interruptions to the platform that are beyond our reasonable control.
• Any indirect, incidental, or consequential losses arising from your use of the platform.
• Losses resulting from your failure to keep your account credentials secure.
• Any decisions you make based on information provided on the platform.
• Losses resulting from your participation in games or betting activities on the platform.

Nothing in these Terms limits Bengal Bat's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11 Privacy and Data

Bengal Bat collects and processes personal data in accordance with our Privacy Policy. By registering on the platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

Key points regarding your data on Bengal Bat:

• Your personal data is used to operate your account, process transactions, verify your identity, and comply with legal obligations.
• Bengal Bat does not sell your personal data to third parties.
• Your data may be shared with payment processors and identity verification providers as necessary to operate the platform.
• You have the right to request access to the personal data we hold about you.

For full details on how Bengal Bat handles your personal data, please review our Privacy Policy.

12 Account Suspension and Closure

Bengal Bat reserves the right to suspend, restrict, or close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to provide satisfactory identity or age verification documents when requested.
• Detection of duplicate accounts linked to the same individual.
• At the player's own request, including for self-exclusion purposes.
• Where required by applicable law or regulatory obligation.

If your account is suspended due to a suspected breach of these Terms, Bengal Bat will conduct a review. During the review period, access to your account and any pending withdrawals may be withheld. If the review confirms a breach, Bengal Bat may forfeit some or all funds held in the account depending on the nature of the violation.

If you wish to close your account voluntarily, please contact support at [email protected]. Any remaining balance will be returned to you via your registered payment method, subject to verification requirements being met.

13 Changes to These Terms

Bengal Bat may update these Terms and Conditions at any time. When changes are made, the revised Terms will be published on this page with an updated "Last Updated" date at the top of the document.

For significant changes that materially affect your rights or obligations, Bengal Bat will make reasonable efforts to notify registered players — for example, through an in-platform notification or email to your registered address. However, it remains your responsibility to review these Terms periodically.

Your continued use of the Bengal Bat platform after any changes are published constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your account or a transaction, please contact the Bengal Bat support team:

Our support team is available to assist with account queries, payment issues, responsible gaming requests, and any other matters related to your use of Bengal Bat. We aim to respond to all enquiries promptly.